Shipping Policy
We strive to provide the best shipping experience possible for our customers. Please review the following shipping policy to understand how we handle shipping orders:
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we always aim to process orders as quickly as possible.
Shipping Methods
We offer economy and express shipping to accommodate your needs.
- Domestic Shipping: Delivery within 7-10 business days
- Express Shipping: Delivery within 1-5 business days
- International Shipping: Delivery times vary depending on the destination country and customs clearance processes.
Shipping Rates
Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination address. You can view the shipping cost during the checkout process before completing your purchase.
| Zone | Economy Shipping | Express Shipping |
|---|---|---|
| Canada |
$15 CAD
$20 CAD (Factory Install) |
Calculated at checkout |
| USA |
$15 USD $20 USD (Factory Install) |
Calculated at checkout |
| United Kingdom | Free | — |
| Spain & Portugal | Free | — |
|
Benelux, Netherlands, Germany, & Luxembourg |
€5 | — |
| International |
Calculated at checkout
|
Calculated at checkout
|
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimate its delivery date.
Customs and Duties (International Orders)
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities. These charges are not included in the total price at checkout. We offer shipping services to nearly every country worldwide.
Delivery Issues
In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer service team as soon as possible. We will work diligently to resolve any delivery issues and ensure your satisfaction.
Holiday Shopping
During peak holiday seasons, shipping carriers may experience delays due to high volumes. We recommend placing your orders in advance to ensure timely delivery during these periods.
Return Policy
By purchasing our products you acknowledge and agree to the terms of this Return Policy.
At 4iiii Innovations Inc. (“4iiii”), we pride ourselves in customer satisfaction. You may return any item(s) purchased from this website for any reason within the first thirty (30) days from the date of delivery, and 4iiii will gladly give you a full refund. 4iiii does not charge restocking fees. Your only cost for returning the item(s) is the cost of shipping to 4iiii.
If you would like to return or exchange an item, please email support@4iiii.com for a Return Merchandise Authorization number (“RMA#”). Any packages returned without a RMA# are subject to being returned to sender. 4iiii is not responsible for lost or damaged shipments. We recommend you insure all returns. The returned item(s) must be sent back in its original packaging and returned in the same condition as when sold to you, including all packaging, parts, accessories, manuals and documentation.
The returned item(s) must be repackaged properly so that it is not damaged during shipping. You are responsible for the costs of shipping the item(s) to 4iiii.
If your product is defective, please email support@4iiii.com, and we will be glad to help you. 4iiii cannot accept returns of products purchased through a reseller or distributor.